FAQ

How can I filter the Community Templates to find what I want to use?
  In the Custom Creator, you will click on Templates in the sidebar, then click on Community Templates. You can explore the filter options to choose Genre,...
Sat, 2 Jan, 2021 at 1:49 PM
How do I save favorite background images?
You can save background images as favorites in the Custom Creator or Cover Creator.  Click the 3 small dots in the upper right corner of the thumbnail i...
Thu, 24 Aug, 2023 at 11:19 AM
Twitter Header gets cut off (It looks like the dimensions are not correct)
Twitter displays it's header image with different dimensions, depending on what device the user is on.  Keep this in mind when looking at your image beca...
Sat, 19 Jan, 2019 at 12:07 PM
How do I create a Book Template on a transparent background?
The backgrounds are transparent by default so no need to do anything for a transparent background. If you don't add a background image or background col...
Tue, 10 May, 2022 at 8:06 PM
Can I add sound or music to a video?
When you add a video to the background in the Custom Creator to create a video, if the video/effect that you choose includes sound, then your downloaded vid...
Wed, 22 Feb, 2023 at 9:27 PM
Can I edit an image that I previously downloaded?
To be able to edit your image at later time, you need to click Save as Project.  This will save it as a 'work in progress' in your account. When y...
Wed, 15 Feb, 2023 at 6:51 PM
I'm on the Limited Plan and I downloaded an image twice. What can I do?
If you accidentally download the same image twice, you may contact Book Brush via the Contact Form and we can take a look at your account for you and replen...
Mon, 26 Apr, 2021 at 11:50 AM
What browsers are supported by Book Brush?
Our preferred browser is Chrome but Book Brush works with all browsers. The color picker tool works with all browsers with the exception of Firefox.
Tue, 10 May, 2022 at 8:05 PM
I can't find the video or animated mockup that I downloaded! Where should I look?
Any project that has animation, video effect or music will download directly to your computer as an mp4. You may want to check your "Recent Downloads&q...
Mon, 8 May, 2023 at 12:54 PM
Transparency not working correctly?
Some programs that are used to open your downloaded image show transparency differently and can then cause your image to appear to look differently than it ...
Mon, 11 Mar, 2019 at 4:05 PM